Theresa Aanonson
I first met Andrew and saw his work with families at the 2013 NAHT Conference. I was immediately struck by his passion for the task, efficiency and willingness 'to go the extra mile' to get it right.
The families his staff were interviewing from our school were not always easy to contact, many of them found communication difficult (for all different reasons) and some needed support in understanding the process. Andrew and his team were patient, understanding and supportive. Our parents have reported that they did not feel either pressurised or judged. The objective feedback we have received has provided both encouragement and challenge and contributed to school improvement